New SaskTel accounts must be set up in-store. You will need to show 2-3 pieces of government issued ID, one being photo ID. If you’d like, you can also bring a void cheque to set up direct billing.  

Whenever you purchase a new device and sign a new contract with SaskTel, you must be put onto a current rate plan. 

You can upgrade your phone every 2 years without penalty. If you prefer to upgrade early, you may choose to buy out the remaining balance owed on your contract. To find the remaining balance, text "Upgrade" to 43383. Learn more.

When services are added in the middle of a billing cycle, you are only charged for the time you use them, rather than for a complete month. If you are a new SaskTel customer, your first bill will include usage and charges from today’s date until your first bill date, plus one month in advance. 

How is proration calculated? 

Proration is calculated from the date of the change to the next bill date: 

If your monthly bill date is the 1st of each month and you add a new service for $15/month on the 21st, your next bill will include a prorated charge calculated as follows: 

$15/30 days = $0.50 (cost of service/day) $0.50 x 21 days = $10.50 (cost of the service x days left in current bill cycle) 

Your next bill would include a partial charge of $10.50 on top of your regular monthly charges. 

The value of each phone differs based on its model, storage, and the condition it's in. To get a quote, call or chat with us online, or visit us in-store to get an assessment.

Learn more about phone trade-ins here.

By Phone 

To pay your bill by phone using a credit card, call 1.800.SASKTEL (1.800.727.5835) 

Online 

You can pay your bill online with MySASKTEL Online banking or through your bank's website.

By Mail 

You can pay your bill by mail with cheque, money order, or bank draft. Don't send cash through the mail. Tear off the payment portion of your bill and mail it with your payment to this address: 

SaskTel CMR 

P.O. Box 2121 

Regina, Saskatchewan S4P 4C5 

Yes, we offer AppleCare+ for all iPhones and iPads and Comerco for all Android phones.

To learn more about AppleCare+ click here.

To learn more about Comerco click here.

If you're looking for coverage for lost and stolen, we offer insurance for both Apple and Android phones.

Fast Forward allows you to upgrade every year. How it works is that you're required to pay a small, monthly participation fee of $3.00 but you get a significant discount on the price of the phone when you sign a 2-year voice & data contract. Keep in mind, you must return your phone to Jump.ca during the Fast Forward return period (between 13-18 months after purchase) in good working condition. If you fail to return the phone, or it's not in good working condition, you'll be charged a payback amount (equal to the discount you received when you purchased your phone). 

Pricing option is only applicable to specific phones. Learn more.

Plus Pricing allows you to pay a smaller portion of the device cost upfront, and the remaining portion is charged to your SaskTel wireless bill on a monthly basis.

For example, if you purchased the Samsung Galaxy S10 for $0 upfront with the "Plus Pricing 2YR Voice & Data (+$10/mo.)" option, you would be paying an additional $10/mo. on your monthly bill over the 2 years of your contract.

Note: there is 0% interest on all Plus Pricing option.

Unfortunately, as per SaskTel policy, we cannot unlock devices over the phone or chat unless you have a SaskTel account. Please stop by your nearest Jump.ca and we will gladly assist you in-store.

Wireless: save $10/mo. when you bundle any postpaid wireless plan with maxTV and Internet. Or, save $5/mo. when bundled with Internet.

SecurTek: Save $5/mo. when you bundle SecurTek with Internet or wireless. 

Your temporary voicemail password is your ten-digit phone number, including the area code. (Ex. 3061234567)